The Shimano STEPS DU-E5000 brings quiet, natural-feeling power to urban and comfort e-bikes without adding unnecessary bulk. At just 2.5 kg — 380 g lighter than other Shimano STEPS units — this 250W mid-drive motor delivers smooth, responsive assist up to 25 km/h, making every ride feel effortless whether you're commuting, carrying loads, or simply cruising.

Highlights

  • 250W rated power with 40Nm maximum torque for confident urban riding
  • Lightweight at just 2.5 kg — Shimano's lightest STEPS drive unit
  • Virtually silent operation for a natural, unobtrusive riding experience
  • Speed-regulated assist cuts out at 25 km/h (configurable via E-TUBE PROJECT)
  • Walk assist mode up to 6 km/h for easy bike handling off the saddle
  • Di2-compatible for automatic gear shifting integration
  • Includes TL-EW02 E-Tube plug tool for cable connection and disconnection
  • Mid-ship (centre) mounting position for balanced weight distribution

Smooth, Natural Power Delivery

The DU-E5000 is engineered specifically for city and comfort cycling. Its brushless DC motor is tuned to deliver a natural pedalling feel rather than an intrusive surge, supporting riders with up to 200% assist that blends seamlessly with human effort. Quiet, refined motor operation means the ride remains relaxed and enjoyable in any environment.

Di2 Integration & E-TUBE Connectivity

When paired with a compatible Di2 drivetrain, the DU-E5000 enables automatic down-shifting at stops and optional fully automatic shifting through E-TUBE PROJECT software. E-TUBE connectivity also allows system configuration, assist mode tuning, and firmware updates via the E-TUBE PROJECT app.

What's Included & What to Note

This variant is supplied without the drive unit cover and without a speed/cadence sensor unit — these components are sold separately to allow flexibility in frame integration. The TL-EW02 E-Tube plug tool is included to assist with E-Tube wiring during installation.

Compatibility & Fit

Compatible with Shimano STEPS E5000-series system components, including BT-E6000 and BT-E8020 batteries (504Wh and 418Wh). Works with roller, disc, V-brake, and coaster brake systems. Square taper axle interface. Designed for mid-ship (bottom bracket area) frame mounting. Verify frame compatibility with your bike manufacturer before purchase.

Shimano warrants this product to the original retail purchaser to be free from defects in materials and workmanship for a period of 2 years from the date of original retail purchase. This warranty does not cover damage resulting from accident, misuse, abuse, neglect, or unauthorised modification. For warranty support, return the item to Tune Cycles.

  • Rated power: 250W
  • Maximum torque: 40Nm
  • Weight: 2.5 kg
  • Assist speed cutoff: 25 km/h
  • Walk assist: up to 6 km/h
  • Maximum assist ratio: up to 200%
  • Motor type: brushless DC
  • Axle interface: square taper
  • Mounting position: mid-ship (centre/bottom bracket)
  • Di2 compatible: yes (auto-shift integration)
  • E-TUBE PROJECT compatible: yes
  • Brake compatibility: disc, V-brake, roller, coaster
  • Supplied without cover and without sensor unit
  • Includes TL-EW02 E-Tube plug tool
SpecValue
Rated Power250W
Maximum Torque40Nm
Weight2.5 kg
Assist Speed Cutoff25 km/h
Walk Assist SpeedUp to 6 km/h
Maximum Assist RatioUp to 200%
Motor TypeBrushless DC
Axle InterfaceSquare taper
Mounting PositionMid-ship (bottom bracket area)
Voltage36V / 43V / 48V DC
ConnectivityE-TUBE (Di2 compatible)
Brake CompatibilityDisc, V-brake, roller, coaster
Cover IncludedNo (sold separately)
Sensor Unit IncludedNo (sold separately)
Included ToolTL-EW02 E-Tube plug tool
SKU SHM-EDUE5000
Barcode # 4550170529451
Brand Shimano